In every walk of life we have rules, duties, and laws that make organizations run smoothly. We drive down a two-lane road trusting the person driving toward us will maintain the law of driving in their lane and not crossing the center line. On an assembly line, the person in front of another must trust they are doing their job, so they can do theirs. A football team demands each member play their position. The same goes for every business, institution, and organization. One person depends on the other person to do their job, so that person can do theirs.
I was thinking the other day how important it is for our organization to function smoothly. If the staff decided not to follow time schedules, ignore processes, ignore telephone calls, or defiantly reuses to do their part of the process; it would be a crazy and unproductive day and some people would suffer.
The most successful sales transaction we have at the Tony Ratchford Group is when the client and the staff are knowledgeable of the process, is proactive and focused; following the plan, doing their jobs. The better they do their job, the better the outcome. It’s that simple.
The same can be said about the way we live. I love freedom and hate having someone tell me what to do. But, I know processes and rules are there for a reason. It keeps things moving smoothly. It keeps order, and it gets things done most efficiently.
There is always a balance between freedom and rules. In today’s society, people are demanding more latitude with rules, and in some cases, it is more creative; but, the bottom-line demands people get the job done accurately and in a timely fashion or the business will fail, the organization becomes worthless, and a country falls into chaos.
Sometimes, we take too much for granted and forget about the importance of order. Without laws, procedures, and trust that people will follow them, we would live in a dysfunctional world. Places of business, schools, and governments could not survive; it’s imperative order and structure prevail. Take that away and we look like a third world country.
The Tony Ratchford Group is dedicated to making your purchase or sale go perfectly smooth; we do this by doing everything we say we will and finishing everything we start. You can bet we have great systems and procedures to help you get there.
Tony Ratchford Broker, CRS, SRES, ABR, co-owner Keller Williams Realty Sioux Falls
